RETURN POLICY

At PEARLSGLADIOLA, we want you to be satisfied with our products. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.

If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund.

How to Initiate a Return:

  1. Contact our customer service team here to request a return authorization.

  2. Pack the item securely in its original packaging.

  3. Ship the item back to us using a trackable shipping method of your choice.

Refund Process:

  • Once your return is received and inspected, we will issue a refund to your original form of payment within 7-10 business days.

  • Shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Exchanges:

  • If you would like to exchange your item for a different product or variant, please contact our customer service team to arrange the exchange.

Damaged or Defective Items:

  • If your item arrives damaged or defective, please contact us immediately for assistance. We will gladly replace the item or issue a refund as needed.

By shopping with PEARLSGLADIOLA, you can shop confidently knowing that your satisfaction is our top priority. If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help!